Returns & Exchange

1. Eligibility for Returns & Exchanges

• Items must be returned within 15 days of delivery.

• Products should be unused, unwashed, and in original packaging with tags attached.

• Sale or clearance items are non-refundable and non-exchangeable unless defective.

2. How to Initiate a Return or Exchange

• Contact our customer support at exportstitchers.official@gmail.com or 03291205695.

• Provide your order number, reason for return/exchange, and product images if applicable.

• Wait for return approval before shipping the item back.

3. Return & Exchange Process

• Once approved, securely package the item and ship it to the provided return address.

• Customers are responsible for shipping charges in both exchange and return cases.

• A 200 deduction will be applied to refunds for processing fees.

• Upon inspection, refunds or exchanges will be processed within 5-7 business days.

4. Refund Policy

• Refunds will be credited back to the original payment method minus the 200 deduction.

• Shipping fees are non-refundable, except in cases of incorrect or defective items.

• If an exchange item is unavailable, a refund or store credit will be offered.

5. Non-Returnable Items

• Custom-made or personalized items.

• Undergarments, socks, and accessories for hygiene reasons.

• Items that show signs of wear, alteration, or damage due to misuse.

6. Contact Us

For any questions, please reach out: 📧 Email: exportstitchers.official@gmail.com
📞 Phone: 03291205695

We strive to make your shopping experience seamless and hassle-free!